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Product Manuals

You can download a copy of the 5020 Product Manual here

M House Studios Non-Transferrable Limited Warranty


Warranty
M House Studios warrants the product to be free from defects in material and workmanship for a period of one (1) year from the original date of purchase. If the product fails within the warranty period, M House Studios will repair or, at our discretion, replace the product at no cost to the original purchaser. If the one year warranty has expired, M House Studios can repair units for a reasonable cost, depending on the damage.

Exclusions
This warranty covers defects in manufacturing discovered while using this product as recommended by M House Studios. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters. Damage caused by any of the above circumstances may result in a non-warranty repair fee.

Limits of Liability
In the case of malfunction, the purchaser’s sole recourse shall be repair or replacement, as described in the preceding paragraphs. M House Studios will not be held liable to any party for damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will M House Studios be liable for more than the amount of the purchase price, not to exceed the current retail price of the product. M House Studios disclaims any other warranties, express or implied. By using the product, the user accepts all terms herein.

How to Obtain Service Under this Warranty
Contact M House Studios through email, info@mhousestudios.com, for Return Authorization and information. Proof of original ownership may be required in the form of a purchase receipt.

Return Policy

M House Studios products come with a 30-day money back guarantee (shipping not included). If you are not satisfied with your M House Studios product, please contact us via email within 10 business days of the original purchase date.

  • Worn or abused products or products that are missing accessories will be subject to a minimum 15% restocking fee and/or store credit only. We reserve the right to deny a return in the case of excessive wear.
  • Return shipping cost is the responsibility of the customer.
  • The return shipping method must include tracking and a declaration of the full value to protect against lost shipments.

Privacy Policy

M House Studios LLC does not sell customer information such as email addresses or telephone numbers to third parties. Like other companies in our industry, we periodically send out news and offers via email to customers who have purchased our products and/or signed up to receive promotions. We will only use your email address to send you information about M House Studios and related information. If you ever want to stop receiving communications from us, please unsubscribe and we will remove you from our newsletter subscriber list.


Policy Changes
M House Studios provides its services to you subject to the above policies which may be updated and/or revised from time to time by M House Studios without notice to you, and which become effective when posted. Please refer to this page to review our most current policies and terms of use.